Import from abroad,
all in one place
From personal items to goods for resale, by air, truck or sea. We handle customs formalities, import permits and duties, and deliver to your home or warehouse. We also clear parcels that are stuck at customs right now.
- Full cost quoted before we start
- No need to visit customs yourself
- Individuals and companies
- Every step updated on LINE
Our import services
Import from the USA
Weekly air freight from our New York and Oregon warehouses, duties cleared and delivered to your door.
See rates & flights →Import from China by truck / sea
China shipping through our warehouse: truck for speed, sea to save.
Compare truck / sea →Buy for me
Send links from Amazon, Taobao or 1688. We order, pay and ship to our warehouse.
How buy-for-me works →Import goods for resale
Larger shipments by air or sea, full or shared container, in a personal or company name. Import entries and formalities handled.
Required documents →Import permits
FDA, TISI, NBTC, Agriculture, Livestock and Fisheries departments. We check tariff codes and conditions before you import.
See agencies →Clear goods held at customs
Held at Suvarnabhumi, Lak Si post office or the seaport? We handle it until release and deliver to your door.
Cases we handle →Customs formalities handled by JP Cargo Service
FenixShip and JP Cargo Service belong to the same group. All customs clearance and import permits are handled by the JP Cargo Service team, who carry out import and export formalities directly at Suvarnabhumi, the seaports and the post office — so you get a real customs team and FenixShip home delivery in one place.
- Customs team handling import and export formalities directly
- Permits, tariff codes and held goods
- Delivered to your door by the FenixShip network
How we can help
You received a customs notice
A postal or EMS parcel is held and you were asked to clear it. We can do it for you with a power of attorney.
Courier asks you to clear it yourself
DHL, FedEx, UPS or air cargo says the goods are high-value or controlled and need a formal import entry.
Goods need an import permit
Food, supplements, cosmetics, electrical or wireless devices and farm products that need agency approval before release.
Commercial or bulk imports
Goods for resale by air or sea, with tariff classification, duties, entry and release handled end to end.
Unsure about tariff codes or duties
Want to know the cost before ordering, or think the assessment is wrong? We check the HS code and documents.
Where we clear
Air freight, air cargo and courier parcels (DHL, FedEx, UPS)
International postal and EMS parcels held for inspection or duty payment
Sea freight, both full and shared containers
Goods that often need a permit
Examples of the agencies involved. One product may need more than one. We always check the actual tariff code and conditions.
Food, supplements, cosmetics, medicines, medical devices
Electrical appliances, chargers, toys, standard-controlled goods
Radio and wireless devices, Bluetooth, Wi-Fi, drones, walkie-talkies
Plants, seeds, fertiliser, pesticides
Animals, carcasses, pet food, animal products
Aquatic animals and products
Alcohol, perfume, batteries and other excisable goods
Some goods cannot be imported at all, even with a permit (e.g. e-cigarettes). Please ask before ordering.
Send it to us — we handle it until it reaches your home
Send details on LINE
Product photos, receipt or invoice, tracking number and the post/courier notice (if any).
Assessment and quote
We check the tariff code, duties and permits and give you the full cost before starting.
Documents and formalities
We prepare the import entry, apply for permits, deal with the agencies and attend inspection — no trip needed.
Release and home delivery
Duties are paid as assessed, goods are released and delivered to your address, with updates on LINE.
Documents to prepare
Send what you have first — we’ll tell you what else is needed.
- Receipt / invoice showing the item price
- Packing list, or product details and photos
- Tracking number / AWB / B/L
- Notice from the post office or courier (if any)
- ID card copy (individuals) or company certificate and VAT registration (companies)
- Power of attorney (we provide the form)
- Agency permits (if you already have them)
The declared value must be the true price. Under-declaring is an offence under Thai customs law.
What you pay
We list every cost before we start. Duties are paid exactly as assessed by customs.
- Import duty
- A percentage of the item price plus freight and insurance (CIF), depending on the tariff code.
- VAT 7%
- Charged on the CIF value plus import duty and any other applicable taxes.
- Agency fees
- Permit or inspection fees, only for goods that need a permit.
- Clearance service fee
- Our fee for the formalities and documents, quoted as one price before we start.
- Storage and delivery
- Customs storage (if any) and delivery to your home. The sooner you contact us, the lower the storage.
- Clearance service fee
- Free assessment, price quoted before we start
Import tax calculator
Estimate Thai import duty, excise and VAT before you buy. Results are estimates — customs assesses the actual tax from the tariff code and declared value.
Result
This is an estimate, not a customs assessment.
Why import with FenixShip
Everything in one place
International shipping, customs clearance and home delivery — no juggling several companies.
Know the cost first
Tariff code, duties and our fee assessed up front. No hidden charges.
Easy to follow on LINE
Send documents, ask questions and get every update in one chat.
Frequently asked questions
Can you import goods for resale or in a company name?
Yes. The JP Cargo Service team handles import formalities for individuals and companies, by air, sea and truck. Send the product details, quantity and origin country on LINE for a free cost assessment.
I didn’t ship with FenixShip. Can you still clear it?
Yes. We clear goods you ordered yourself by post, courier, air cargo or sea.
Do I need to go to customs myself?
No. Sign a power of attorney and our team handles everything.
How long does it take?
Goods that need no permit and have complete documents are usually done within a few working days. Permits take longer, depending on the agency.
Can I know the duties in advance?
Yes. Send product photos and the receipt and we’ll give you the tariff code, duty rate and estimated cost before starting.
My parcel has been held for a while. Is it too late?
Goods held at customs have time limits and storage fees. Contact us as soon as possible and we’ll check the status.
Can individuals import for personal use?
Yes, but some goods still need a permit for personal use and some are prohibited. We’ll tell you first.
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